Dynamics 365 Customer Engagement – CRM Power Platform

“Anyone who stops learning is old, whether at twenty or eighty” —Henry Ford

This blog will be focusing on 3 key business areas: Sales, Marketing and Customer Service.

Sales Management

Dynamics 365 Sales enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral.

Marketing Management

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.

Customer Service Management

Dynamics 365 Customer Service module helps in building great customer relationships by focusing on optimum customer satisfaction using Customer Service apps. Customer Service provides many features and tools that organizations can use to manage the services they provide to customers.


I am driven by a desire to continuously learn, innovate & create impact on my work.

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Vaneet

Dynamics 365 Eco-system

About

I am a Senior Analyst works on Dynamics 365 Customer Engagement – CRM Technology

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Reach out to this blog for continuous update on Dynamics 365 Customer Engagement

Dynamics 365 Customer Engagement

Dynamics 365 Customer Engagement systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data.

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